{"id":2691,"date":"2023-07-31T13:05:34","date_gmt":"2023-07-31T11:05:34","guid":{"rendered":"https:\/\/partner.truestory.com\/join\/?p=2691"},"modified":"2024-05-14T10:20:25","modified_gmt":"2024-05-14T08:20:25","slug":"how-you-access-and-edit-the-text-in-the-customers-booking-confirmation","status":"publish","type":"post","link":"https:\/\/partner.truestory.com\/join\/how-you-access-and-edit-the-text-in-the-customers-booking-confirmation\/","title":{"rendered":"How you access and edit the text in the customer&#8217;s booking confirmation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2691\" class=\"elementor elementor-2691\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c46105 e-con-boxed e-con\" data-id=\"3c46105\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e93b8e6 elementor-widget elementor-widget-ts-headline\" data-id=\"6e93b8e6\" data-element_type=\"widget\" data-widget_type=\"ts-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"ts-headline ts-headline--align-left type-heading2\">How to view and edit booking confirmations<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2763d793 elementor-widget elementor-widget-ts-article\" data-id=\"2763d793\" data-element_type=\"widget\" data-widget_type=\"ts-article.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ts-article\"><p>All customers get a standard booking confirmation. You have the option, to add some more specific information, that you think is nice-to-know for the customer. See the guide here to discover how to add or maybe change the information in the booking confirmation.<span style=\"text-align: var(--text-align);, Roboto, Helvetica, Arial, sans-serif;font-size: 1rem\"><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d40d66b elementor-widget__width-initial elementor-widget elementor-widget-ts-images\" data-id=\"7d40d66b\" data-element_type=\"widget\" data-widget_type=\"ts-images.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\" ts-image\"><img decoding=\"async\" src=\"https:\/\/cdn.truestory.com\/cs-production\/wp-content\/uploads\/sites\/6\/2023\/07\/23143741\/Frame-544-960x480.png\" srcset=\"https:\/\/cdn.truestory.com\/cs-production\/wp-content\/uploads\/sites\/6\/2023\/07\/23143741\/Frame-544-960x480.png 960w, https:\/\/cdn.truestory.com\/cs-production\/wp-content\/uploads\/sites\/6\/2023\/07\/23143741\/Frame-544.png 1920w\" sizes=\"100vw\"\/><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7873baf8 elementor-widget elementor-widget-ts-article\" data-id=\"7873baf8\" data-element_type=\"widget\" data-widget_type=\"ts-article.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ts-article\"><ol><li>Go to&nbsp;<strong><span class=\"notion-enable-hover\" data-token-index=\"1\">Experiences<\/span><\/strong>&nbsp;in the left menu to get an overview of the experiences that are currently live or have been live on Truestory<!-- notionvc: 8da49981-098c-4817-80fb-8051c10216bd --><\/li><li>Click <strong><span class=\"notion-enable-hover\" data-token-index=\"1\">Edit <\/span><\/strong>on the experience that you want to change the information on<!-- notionvc: 8574e78a-8693-4b33-8965-4f118a03901b --><\/li><li>Edit or add<strong>&nbsp;<span class=\"notion-enable-hover\" data-token-index=\"1\">Practical Information<\/span><\/strong>&nbsp;for the event. The text box is most likely already filled out with standard text, but you can edit it as you see fit. It is important that this text is correct and informative, as it is the only information the customer receives in their booking confirmation after booking a date.&nbsp;<strong><span class=\"notion-enable-hover\" data-token-index=\"3\">We recommend always including a phone number<\/span><\/strong>&nbsp;so the customer can easily get in contact with you on the day of the event if necessary.<!-- notionvc: 9d4077e9-cc46-4128-a8d8-da69ba31ab81 --><\/li><li>Click&nbsp;<strong><span class=\"notion-enable-hover\" data-token-index=\"1\">Save Experience<\/span><\/strong>&nbsp;and all future booking confirmations will be updated<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed5a06c elementor-widget elementor-widget-ts-section-list\" data-id=\"ed5a06c\" data-element_type=\"widget\" data-widget_type=\"ts-section-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ts-section-line\">&nbsp;<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70d9c853 elementor-widget elementor-widget-ts-headline\" data-id=\"70d9c853\" data-element_type=\"widget\" data-widget_type=\"ts-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"ts-headline ts-headline--align-center type-heading4\">Related guides<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d04a226 elementor-widget elementor-widget-ts-article-cards\" data-id=\"3d04a226\" data-element_type=\"widget\" data-widget_type=\"ts-article-cards.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div data-widget-id=\"3d04a226\" class=\"article-cards article-cards--slider\" style=\"\">    <div class=\"article-cards__card article-card article-card--slider mx-2\">\n      <div class=\"article-card__image-container\">\n        <a href=\"https:\/\/partner.truestory.com\/join\/how-you-access-and-edit-the-text-in-the-customers-booking-confirmation\/\" title=\"How you access and edit the text in the customer&#8217;s booking confirmation\">\n          <picture class=\"lazyload article-card__image\"><!--[if IE 9]><video style=\"display: none;\"><![endif]--><source srcset=\"https:\/\/cdn.truestory.com\/cs-production\/wp-content\/uploads\/sites\/6\/2023\/07\/04154000\/1.8-How-to-view-and-edit-text-in-the-customer-booking-confirmation-thumbnail-contentsite-1.jpg\" media=\"(min-width: 768px)\"><source srcset=\"https:\/\/cdn.truestory.com\/cs-production\/wp-content\/uploads\/sites\/6\/2023\/07\/04154000\/1.8-How-to-view-and-edit-text-in-the-customer-booking-confirmation-thumbnail-contentsite-1-360x360.jpg\" media=\"(min-width: 0px)\"><!--[if IE 9]><\/video><![endif]--><img decoding=\"async\" alt=\"\" src=\"https:\/\/cdn.truestory.com\/assets\/bundle\/ts.frontend.contentsite\/images\/skeletons\/event-image.svg\" class=\"picture__img\"><\/picture>        <\/a>\n      <\/div>\n      <div class=\"article-card__content d-flex flex-column\">\n        <h3 class=\"article-card__title type-heading5 mb-3 mb-md-4\" data-toc-disable>\n          <a href=\"https:\/\/partner.truestory.com\/join\/how-you-access-and-edit-the-text-in-the-customers-booking-confirmation\/\" title=\"How you access and edit the text in the customer&#8217;s booking confirmation\" class=\"text-black\">How you access and edit the text in the customer&#8217;s booking confirmation<\/a>\n        <\/h3>\n\n                  <div class=\"article-card__categories article-card__tags\">\n            <ul class=\"tags-list ts-tags__list\"><li class=\"tags-list__item\"><a href=\"https:\/\/partner.truestory.com\/join\/tag\/booking-platform\/\" title=\"Booking platform\" class=\"chip chip--small\">Booking platform<\/a><\/li><\/ul>          <\/div>\n                      <\/div>\n    <\/div>\n        <div class=\"article-cards__card article-card 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href=\"https:\/\/partner.truestory.com\/join\/how-to-delete-an-event\/\" title=\"How to delete an event\" class=\"text-black\">How to delete an event<\/a>\n        <\/h3>\n\n                  <div class=\"article-card__categories article-card__tags\">\n            <ul class=\"tags-list ts-tags__list\"><li class=\"tags-list__item\"><a href=\"https:\/\/partner.truestory.com\/join\/tag\/booking-platform\/\" title=\"Booking platform\" class=\"chip chip--small\">Booking platform<\/a><\/li><\/ul>          <\/div>\n                      <\/div>\n    <\/div>\n        <div class=\"article-cards__card article-card article-card--slider mx-2\">\n      <div class=\"article-card__image-container\">\n        <a href=\"https:\/\/partner.truestory.com\/join\/how-to-adjust-number-of-guest-slots-at-an-event\/\" title=\"How to adjust number of guest slots at an event\">\n          <picture class=\"lazyload article-card__image\"><!--[if IE 9]><video style=\"display: none;\"><![endif]--><source srcset=\"https:\/\/cdn.truestory.com\/cs-production\/wp-content\/uploads\/sites\/6\/2023\/07\/15093937\/2024-11.-How-to-adjust-the-number-of-slots-for-an-event.jpg\" media=\"(min-width: 768px)\"><source srcset=\"https:\/\/cdn.truestory.com\/cs-production\/wp-content\/uploads\/sites\/6\/2023\/07\/15093937\/2024-11.-How-to-adjust-the-number-of-slots-for-an-event-360x360.jpg\" media=\"(min-width: 0px)\"><!--[if IE 9]><\/video><![endif]--><img decoding=\"async\" alt=\"\" src=\"https:\/\/cdn.truestory.com\/assets\/bundle\/ts.frontend.contentsite\/images\/skeletons\/event-image.svg\" class=\"picture__img\"><\/picture>        <\/a>\n      <\/div>\n      <div class=\"article-card__content d-flex flex-column\">\n        <h3 class=\"article-card__title type-heading5 mb-3 mb-md-4\" data-toc-disable>\n          <a href=\"https:\/\/partner.truestory.com\/join\/how-to-adjust-number-of-guest-slots-at-an-event\/\" title=\"How to adjust number of guest slots at an event\" class=\"text-black\">How to adjust number of guest slots at an event<\/a>\n        <\/h3>\n\n                  <div class=\"article-card__categories article-card__tags\">\n            <ul class=\"tags-list ts-tags__list\"><li class=\"tags-list__item\"><a href=\"https:\/\/partner.truestory.com\/join\/tag\/booking-platform\/\" title=\"Booking platform\" class=\"chip chip--small\">Booking platform<\/a><\/li><\/ul>          <\/div>\n                      <\/div>\n    <\/div>\n        <div class=\"article-cards__card article-card article-card--slider mx-2\">\n      <div class=\"article-card__image-container\">\n        <a href=\"https:\/\/partner.truestory.com\/join\/how-to-cancel-an-event\/\" title=\"How to cancel an event\">\n          <picture class=\"lazyload article-card__image\"><!--[if IE 9]><video style=\"display: none;\"><![endif]--><source srcset=\"https:\/\/cdn.truestory.com\/cs-production\/wp-content\/uploads\/sites\/6\/2023\/07\/04153947\/1.3-How-to-cancel-an-event-thumbnail-contentsite-1.jpg\" media=\"(min-width: 768px)\"><source srcset=\"https:\/\/cdn.truestory.com\/cs-production\/wp-content\/uploads\/sites\/6\/2023\/07\/04153947\/1.3-How-to-cancel-an-event-thumbnail-contentsite-1-360x360.jpg\" media=\"(min-width: 0px)\"><!--[if IE 9]><\/video><![endif]--><img decoding=\"async\" alt=\"\" src=\"https:\/\/cdn.truestory.com\/assets\/bundle\/ts.frontend.contentsite\/images\/skeletons\/event-image.svg\" class=\"picture__img\"><\/picture>        <\/a>\n      <\/div>\n      <div class=\"article-card__content d-flex flex-column\">\n        <h3 class=\"article-card__title type-heading5 mb-3 mb-md-4\" data-toc-disable>\n          <a href=\"https:\/\/partner.truestory.com\/join\/how-to-cancel-an-event\/\" title=\"How to cancel an event\" class=\"text-black\">How to cancel an event<\/a>\n        <\/h3>\n\n                  <div class=\"article-card__categories article-card__tags\">\n            <ul class=\"tags-list ts-tags__list\"><li class=\"tags-list__item\"><a href=\"https:\/\/partner.truestory.com\/join\/tag\/booking-platform\/\" title=\"Booking platform\" class=\"chip chip--small\">Booking platform<\/a><\/li><\/ul>          <\/div>\n                      <\/div>\n    <\/div>\n        <div class=\"article-cards__card article-card article-card--slider mx-2\">\n      <div class=\"article-card__image-container\">\n        <a href=\"https:\/\/partner.truestory.com\/join\/how-to-setup-up-one-or-more-multiday-events-stay\/\" title=\"How to create overnight stay events\">\n          <picture class=\"lazyload article-card__image\"><!--[if IE 9]><video style=\"display: none;\"><![endif]--><source srcset=\"https:\/\/cdn.truestory.com\/cs-production\/wp-content\/uploads\/sites\/6\/2023\/07\/04153944\/1.2-How-to-create-overnight-stay-events-thumbnail-contentsite.jpg\" media=\"(min-width: 768px)\"><source srcset=\"https:\/\/cdn.truestory.com\/cs-production\/wp-content\/uploads\/sites\/6\/2023\/07\/04153944\/1.2-How-to-create-overnight-stay-events-thumbnail-contentsite-360x360.jpg\" media=\"(min-width: 0px)\"><!--[if IE 9]><\/video><![endif]--><img decoding=\"async\" alt=\"\" src=\"https:\/\/cdn.truestory.com\/assets\/bundle\/ts.frontend.contentsite\/images\/skeletons\/event-image.svg\" class=\"picture__img\"><\/picture>        <\/a>\n      <\/div>\n      <div class=\"article-card__content d-flex flex-column\">\n        <h3 class=\"article-card__title type-heading5 mb-3 mb-md-4\" data-toc-disable>\n          <a href=\"https:\/\/partner.truestory.com\/join\/how-to-setup-up-one-or-more-multiday-events-stay\/\" title=\"How to create overnight stay events\" class=\"text-black\">How to create overnight stay events<\/a>\n        <\/h3>\n\n                  <div class=\"article-card__categories article-card__tags\">\n            <ul class=\"tags-list ts-tags__list\"><li class=\"tags-list__item\"><a href=\"https:\/\/partner.truestory.com\/join\/tag\/booking-platform\/\" title=\"Booking platform\" class=\"chip chip--small\">Booking platform<\/a><\/li><\/ul>          <\/div>\n                      <\/div>\n    <\/div>\n        <div class=\"article-cards__card article-card article-card--slider mx-2\">\n      <div class=\"article-card__image-container\">\n        <a href=\"https:\/\/partner.truestory.com\/join\/how-to-set-up-one-or-more-single-days-events\/\" title=\"How to set up one or more single days events\">\n          <picture class=\"lazyload article-card__image\"><!--[if IE 9]><video style=\"display: none;\"><![endif]--><source srcset=\"https:\/\/cdn.truestory.com\/cs-production\/wp-content\/uploads\/sites\/6\/2023\/07\/04150640\/1.1-How-to-create-a-single-day-event-thumbnail-contentsite-1.jpg\" media=\"(min-width: 768px)\"><source srcset=\"https:\/\/cdn.truestory.com\/cs-production\/wp-content\/uploads\/sites\/6\/2023\/07\/04150640\/1.1-How-to-create-a-single-day-event-thumbnail-contentsite-1-360x360.jpg\" media=\"(min-width: 0px)\"><!--[if IE 9]><\/video><![endif]--><img decoding=\"async\" alt=\"\" src=\"https:\/\/cdn.truestory.com\/assets\/bundle\/ts.frontend.contentsite\/images\/skeletons\/event-image.svg\" class=\"picture__img\"><\/picture>        <\/a>\n      <\/div>\n      <div class=\"article-card__content d-flex flex-column\">\n        <h3 class=\"article-card__title type-heading5 mb-3 mb-md-4\" data-toc-disable>\n          <a href=\"https:\/\/partner.truestory.com\/join\/how-to-set-up-one-or-more-single-days-events\/\" title=\"How to set up one or more single days events\" class=\"text-black\">How to set up one or more single days events<\/a>\n        <\/h3>\n\n                  <div class=\"article-card__categories article-card__tags\">\n            <ul class=\"tags-list ts-tags__list\"><li class=\"tags-list__item\"><a href=\"https:\/\/partner.truestory.com\/join\/tag\/booking-platform\/\" title=\"Booking platform\" class=\"chip chip--small\">Booking platform<\/a><\/li><\/ul>          <\/div>\n                      <\/div>\n    <\/div>\n    <\/div>\n    \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How to view and edit booking confirmations All customers get a standard booking confirmation. You have the option, to add some more specific information, that you think is nice-to-know for the customer. See the guide here to discover how to add or maybe change the information in the booking confirmation. Go to&nbsp;Experiences&nbsp;in the left menu [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":2870,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30,21,31],"tags":[22],"class_list":["post-2691","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-1-8","category-en","category-help","tag-booking-platform"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How you access and edit the text in the customer&#039;s booking confirmation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/partner.truestory.com\/join\/how-you-access-and-edit-the-text-in-the-customers-booking-confirmation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How you access and edit the text in the customer&#039;s booking confirmation\" \/>\n<meta property=\"og:description\" content=\"How to view and edit booking confirmations All customers get a standard booking confirmation. You have the option, to add some more specific information, that you think is nice-to-know for the customer. See the guide here to discover how to add or maybe change the information in the booking confirmation. Go to&nbsp;Experiences&nbsp;in the left menu [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/partner.truestory.com\/join\/how-you-access-and-edit-the-text-in-the-customers-booking-confirmation\/\" \/>\n<meta property=\"og:site_name\" content=\"Truestory Partners\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/dgdadk\" \/>\n<meta property=\"article:published_time\" content=\"2023-07-31T11:05:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-14T08:20:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn.truestory.com\/cs-production\/wp-content\/uploads\/sites\/6\/2023\/07\/04154000\/1.8-How-to-view-and-edit-text-in-the-customer-booking-confirmation-thumbnail-contentsite-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"720\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" 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