Host Manager - Germany

May 23, 2025

Come shape the future of experiences in Germany with Truestory – the leading experience platform in Scandinavia!

About Truestory:

At Truestory, we believe that great experiences make life more vibrant. We’re a curated marketplace that connects passionate local hosts with people looking for unique, memorable moments – whether as a gift or for themselves.

Founded over a decade ago in Denmark and recently acquired by Smartbox, we are now preparing for our next big adventure: launching in Germany. We’re building a team of experience-lovers who are excited to bring something new to the market.

About the position:

As our first Host Manager in Germany, you will be at the heart of launching our platform in a brand-new market. You’ll build our supply of unique, high-quality experiences by identifying, connecting with, and supporting local hosts across the country.

This is a commercial and relationship-focused role, perfect for someone who enjoys creating partnerships, spotting exciting trends, and getting things off the ground in a fast-moving startup-like environment.

 

Your Responsibilities

 

  • Research and identify the most exciting, high-potential experience providers (hosts) in Germany

     

  • Conduct outreach and engage with potential hosts via email, phone, video calls, and in-person meetings

     

  • Sign new hosts to the Truestory platform and ensure a smooth, high-quality onboarding process

     

  • Collaborate with our content and operations teams to bring each new experience to life on the platform (text, visuals, setup)

     

  • Support hosts post-onboarding: answer questions, resolve issues, and help them succeed

     

  • Maintain and grow relationships with your host portfolio and spot opportunities to improve or expand partnerships

     

  • Represent Truestory in Germany with professionalism, energy, and a passion for authentic experiences

     

Who are you?

You don’t need to tick every box, but we think you might thrive in this role if you:

  • Are a hunter personality who loves to acquire new business
  • Have a background in sales, partnership management, or account management – ideally in tourism, hospitality, or e-commerce

  • Are excited about launching something from scratch and enjoy entrepreneurial challenges

  • Love building strong relationships and creating win-win partnerships

  • Have a feel for spotting hidden gems and upcoming trends in the experience or leisure market

  • Are structured, reliable, and proactive in your follow-ups and communication

Are fluent in German and confident in English (our internal language)

Working at Truestory

  • We work hard, but smart. We respect boundaries, believe in balance, and don’t romanticize overwork.

  • We are kind, open, and direct. We say what we mean and value people who take ownership.

  • We are evolving. After our Smartbox acquisition, we’re building the next chapter and are proud to now be one of the best-performing teams in the group.

  • We value coziness. The Danish “hygge” is still part of our DNA. We want work to feel human.

Consider reading About Truestory

Facts about the position:

  • Fulltime (40 hours a week)

  • Location: Based in Germany, work remotely with occasional travel

  • Flexible hours

  • Competitive salary based on experience and qualifications

  • Start date: as soon as we find the right person

Excited?

Let’s talk. No need for a long cover letter. Just send a short note about why you’re interested and your CV to Franziska at [email protected]“?

Or reach out on LinkedIn for a casual, no-strings chat.